General Questions
The item I wanted is now out of stock, what can I do?
Don’t worry — we’re likely restocking soon! Some items sell out quickly (especially during busy seasons), but you can always message us to check when it’ll be back. You can also follow us on social media or join our email list to get restock alerts and early access to popular items.
I am unsure what size to choose?
Our tees are unisex fit and range from XS to 3XL. If you prefer a more relaxed or oversized look, we recommend sizing up
How can I find out about upcoming promotions?
Follow us on Instagram and Facebook for the latest updates, sneak peeks, and exclusive promo codes. You can also sign up for our email list to get early access to drops and deals!
Orders
Can I change or cancel my order?
We totally get it — sometimes plans change! If you need to update or cancel your order, please contact us as soon as possible. Once production has started (especially on custom items), we may not be able to make changes. But if we haven’t started yet, we’ll do our best to accommodate your request!
How do I use promo code?
You can enter your promo code at checkout — just look for the discount or “promo code” box before you complete your purchase. Once applied, your discount will show up right away in your total. If you have any issues, feel free to reach out and we’ll be happy to help!
I have placed an order and didn't receive confirmation email?
First, check your spam or promotions folder — sometimes our emails sneak in there. If you still don’t see anything, it’s possible there was a typo in your email at checkout. No worries — just send us a message with your full name and order details, and we’ll resend your confirmation right away!
Returns
Can I return a sale item?
All sale items are final sale and cannot be returned or exchanged. We price them to go — but if something arrives damaged or not quite right, please reach out within 7 days and we’ll make it right!
How do I return an item?
If your item isn’t custom or marked as final sale, you can request a return within 7 days of delivery. Just send us a message with your order number and reason for return. Items must be unused and in original condition. Return shipping is the customer’s responsibility unless the item arrived damaged or there was a mistake on our end.
Do you accept refunds?
We accept refunds on non-custom, non-sale items if you contact us within 7 days of delivery. Items must be unused and in their original condition. Unfortunately, we can’t offer refunds on personalized or final sale items — but if there’s ever an issue with your order, we’ll always do our best to make it right!
Shipping
Can I track my parcel online?
Yes! As soon as your order ships, you'll receive a confirmation email with a tracking link. Just click the link to see real-time updates. If you don't see the email, check your spam or promotions folder — and feel free to reach out if you need help locating your tracking info.
How long does delivery take?
Most orders are processed and shipped within 5–7 business days. Custom items may take a little longer, especially during holidays or sales. Once shipped, delivery usually takes 3–5 business days depending on your location and the carrier. You'll receive a tracking number as soon as your order is on the way!